The LeanCor Way Series - Onboarding: First Impressions Are Everything

“Its employees were leaving in droves, as many as 50 to 70 percent each year.” In his book, The Culture Code, Daniel Coyle tells the story of a call center that was facing major issues with employee retention.

To deal with this phenomenon, the call center ran some experiments to improve retention that included injecting a new, personalized approach into its day-one training. What they found through this experiment was that an individualized onboarding program drastically improved retention by fostering a heightened sense of safety and belonging for new employees.

First impressions are everything.

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"Unified Teams, Spirit, Open Environment and Communication"

We opened our doors as a tour site this spring for the 2019 Shingo Conference for Operational Excellence. Conference attendees dispersed throughout our office and spoke to team members about purpose, people, and process. While we always have room for continuous improvement, we're proud to report the positive feedback!

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The LeanCor Way Series: Recruiting The Right People

Throughout the years at LeanCor there has always been an emphasis on learning.

Traditionally, this has taken many different forms, from hosting an internal training program called “the LeanCor Academy” to having informal read-and-respond invitations from leaders, asking team members to check out an interesting book. 

It was this latter activity that inspired the more formal “LeanCor Book Club” that we now host with team members throughout the year. One of the early books that a small group of us read was Jim Collins’ Good to Great. In this book about company growth trends and best practices, Collins asserts that a core concept in spring-boarding your organization forward is to have a “first who - then what” mentality. It challenges organizations to prioritize finding great team members above all else.

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The LeanCor Way Series: Lessons Learned From Building our Culture

Where does an organizational culture come from? 

Is the tone set from a singular mantra or is it built like a house, brick by consistent brick?  As we wrapped up a marathon of new team member on-boarding activities (growing our logistics specialist workforce by over 40% since January), we realized that our culture will continue to evolve and grow with each new team member’s influence.  How can we create an environment that is bigger than ourselves but also dependent on each individual to make the sum something worth protecting?

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The Cincinnati Enquirer Names LeanCor Supply Chain Group a Winner of the Top Workplaces 2019 Award

FLORENCE, KY (June 6, 2019) – LeanCor Supply Chain Group, a provider of third-party logistics, supply chain consulting, and training services, has been awarded a Top Workplaces 2019 honor by the Cincinnati Enquirer. 

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