“Its employees were leaving in droves, as many as 50 to 70 percent each year.” In his book, The Culture Code, Daniel Coyle tells the story of a call center that was facing major issues with employee retention.

To deal with this phenomenon, the call center ran some experiments to improve retention that included injecting a new, personalized approach into its day-one training. What they found through this experiment was that an individualized onboarding program drastically improved retention by fostering a heightened sense of safety and belonging for new employees.

First impressions are everything.

We opened our doors as a tour site this spring for the 2019 Shingo Conference for Operational Excellence. Conference attendees dispersed throughout our office and spoke to team members about purpose, people, and process. While we always have room for continuous improvement, we're proud to report the positive feedback!

LeanCor Supply Chain Group has once again been named a Great Supply Chain Partner!

"For seventeen years running, SupplyChainBrain has published the much-anticipated list of 100 Great Supply Chain Partners — a select group of companies whose customers recognize them for providing outstanding solutions and services.

"The freight market has been soft for almost a year, and in our view, slid into freight recession in the first half of 2019. The U.S. trucking industry faces a supply and demand imbalance – excess equipment capacity and not enough freight – which continues to press rates lower" (DAT).

The first half of 2019 could be described as a "shipper's paradise and a carrier's nightmare." Here's our take on some transportation market trends we're seeing from our Logistics Control Center -- and what to expect going forward.

Throughout the years at LeanCor there has always been an emphasis on learning.

Traditionally, this has taken many different forms, from hosting an internal training program called “the LeanCor Academy” to having informal read-and-respond invitations from leaders, asking team members to check out an interesting book. 

It was this latter activity that inspired the more formal “LeanCor Book Club” that we now host with team members throughout the year. One of the early books that a small group of us read was Jim Collins’ Good to Great. In this book about company growth trends and best practices, Collins asserts that a core concept in spring-boarding your organization forward is to have a “first who - then what” mentality. It challenges organizations to prioritize finding great team members above all else.

Where does an organizational culture come from? 

Is the tone set from a singular mantra or is it built like a house, brick by consistent brick?  As we wrapped up a marathon of new team member on-boarding activities (growing our logistics specialist workforce by over 40% since January), we realized that our culture will continue to evolve and grow with each new team member’s influence.  How can we create an environment that is bigger than ourselves but also dependent on each individual to make the sum something worth protecting?

Imagine waking up tomorrow to every item you purchase increasing in cost by 25%.  That cup of coffee is instantly $5 instead of $4. Rent now shoots up from $2000 to $2500. Yet when you look at your paycheck, you see the same number you saw the week before. Instant disruption is now causing you to scramble to make ends meet. 

This is what many supply chains are experiencing in the midst of elevated tariffs. At LeanCor, we've been receiving inquiries from supply chain leaders looking for ways to extract these costs from other areas of the supply chain to make up for them.

FLORENCE, KY (June 6, 2019) – LeanCor Supply Chain Group, a provider of third-party logistics, supply chain consulting, and training services, has been awarded a Top Workplaces 2019 honor by the Cincinnati Enquirer.